Home » Shipping Policy
Order Processing:
Please allow 24 hours to process your order. Expect an email within 24 hours to let you know your order is on the way!
Local Delivery
During checkout, enter your address and choose the ship option. Click the “Continue to shipping” button. Local delivery is available for addresses within [insert distance] of our shop.
If the local delivery option does not show up during checkout, your order is not eligible for local delivery. When your order is ready for delivery, you will receive an email with real-time tracking information.
Flat Rate Shipping
Orders are generally shipped within 24 hours using The Courier Guy.
Domestic Shipping Rates and Estimates:
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Refunds, Returns And Exchanges
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
If your order arrives damaged in any way, please email us as soon as possible at sale@cycle4life.co.za with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don’t hesitate to contact us at sale@cycle4life.co.za.